It can really be beneficial to shop at/patronize local businesses!
I’m a singer-performer in my local area. That means that there are long periods during which I don’t need dress clothes – a suit, dress shirt & tie. Maybe if I were in NYC or LA, but not here. I can go months – especially when I’m working in a stage production – when I don’t need anything other than my Converse, jeans, and a T-shirt.
So what happened? Well, I put a suit in at the cleaners just before I started rehearsals for a show. Then … I left it there for almost four months. Four months!! When I suddenly needed a suit for a function coming up and checked my closet, there was a suit missing. Hmmm, I thought. Where could it be? And that’s when I found the receipt tucked away waiting for me.
OMG! I know all cleaners have that sign that says they’re not responsible for items left over 30 days. It was my own fault for being such a boneheaded idiot. I need a better tickler system to remind me of things like this. That’s what I kept telling myself as I was trying hard to be adult about it all – knowing the suit was gone, gone, gone.
But I went to the cleaners anyway with receipt in hand. When I opened the door, the woman recognized me immediately. She greeted me, remembering my name. She said it’d been a LONG time since I’d been there last. [She asked me how long it had been, in fact. I admitted it had been 4 months. And she replied, “I know.”] Then she turned around, activated that moving closet/conveyor belt, and pulled out my suit. She had kept it there for me!!
How great is that? This cleaner is only a couple of blocks from where I live. I’ve been going there for several years now. And when I made a stupid mistake for which they were neither responsible nor liable, they protected me (and my suit) anyway. All I can say is, “Thank you,” as I continue gladly giving them my business.